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Orthopaedic Hospital of Wisconsin receives 2023 Press Ganey Human Experience Guardian of Excellence Award®

Orthopaedic Hospital of Wisconsin is recognized as a leader in Patient Experience within the healthcare industry, signifying the best practices businesses should consider implementing in the new year.  

Orthopaedic Hospital of Wisconsin (OHOW) has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.  

As a winner of the Press Ganey HX Guardian of Excellence Award®, OHOW is in the top 5% of healthcare providers in delivering patient experience in the last year. OHOW has been a recipient of this award annually since 2010. This award is a demonstration of OHOW’s commitment to refining best practices for patient care and outcomes.   

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.  

“This award symbolizes OHOW’s commitment to raising the bar for healthcare standards, inspiring a culture of continuous improvement and innovation across the human experience,” said Patrick T. Ryan, CEO and chairman at Press Ganey. “It underscores the importance of placing patients, healthcare professionals, and industry partners at the core of our work, fostering a future where exceptional healthcare experiences are not just goals, but tangible achievements.”   

To make an appointment with an OHOW orthopedic specialist, call (414) 961-6800 or visit: https://www.ohow.com/request-an-appointment/ 

About Press Ganey   


Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.  

About Orthopaedic Hospital of Wisconsin  


Orthopaedic Hospital of Wisconsin, located at 475 W River Woods Pkwy, Glendale, WI 53212, was established in 2001 as a joint venture between a group of orthopedic surgeons and Ascension Wisconsin. 

OHOW focuses solely on the full-service treatment of orthopedic injuries and conditions. They provide surgery, inpatient overnight stays, laboratory services, diagnostic imaging, and rehabilitation services. These services are accomplished in their patient-centric 30-bed, 10-operating room orthopedic specialty hospital.  

OHOW is recognized nationally as a top-rated hospital. They have been honored with the Milwaukee Journal Sentinel’s 100 Top Workplaces award, Modern Healthcare’s Best Places to Work award, the Woman’s Choice Award Top 100 Hospitals in the Country award, and the Press Ganey Excellence in Patient Satisfaction award, amongst others.  

OHOW operates under Three Critical Success Factors: Quality, Patient Satisfaction, and Staff Satisfaction. They strive to make OHOW a place where people want to work, and they love what they do, which translates to better care for their patients.  

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